iTouch Biometrics offers law enforcement, federal, and civilian agencies an entire range of state-of-the-art fingerprint, palm-print, major-case, and AFIS identification solutions.
Headquartered in Chicago, Illinois, iTouch started in 2007 as a small software development company with just a few employees. Today we are one of the fastest growing livescan companies serving law enforcement and civilian agencies across the United States.
Unlike other livescan and AFIS companies iTouch Biometrics utilizes the best of class components from a variety of quality FBI approved and NIST certified suppliers.
These components combined with our Accurate-ID software provide a single vendor solution specifically designed to meet the needs of you- our end-user. We have thousands of livescan and systems-based solutions certified throughout the United States including departments in: Arizona, Florida, Illinois, Indiana, Michigan, North Carolina, Oklahoma, South Carolina, Texas, Wisconsin, and growing. As a company we pride ourselves on producing livescan solutions that are adaptive to your local needs and can stand the test of time. With a platform that is hardware agnostic and open to integration our vision is that your livescan experience is always fast, friendly, and fail-safe. Our team is standing by to develop a turnkey livescan solution that is tailored to exceed your department’s expectations.
Livescan is a technology that involves the inkless and electronic capture of fingerprint data in a digitized format.
Live scan fingerprinting helps process and transmit fingerprint data to the State Police or the FBI in a timely and accurate manner. Compared to antiquated card scan or ink/paper, livescan allows departments to process criminal background checks through a more efficient process.
"From an IT perspective, iTouch Biometrics has been one of the best companies I've worked with. The support team has been patient and listened to the issues we had. They've added options that we needed to make the most of an already great system. Most changes were done within a few days and were correct the first time.
Furthermore, I've only had to leave a message once when calling support. The rest of the time, someone was there to answer any questions I had."
"We were extremely satisfied with our overall experience with iTouch Biometrics.
We have heard nothing but good comments from the agencies using the dveices and how user friendly they are."
Very pleased with the service attention we've received. Thank you.
I can tell you that we are very satisfied with our machine from iTouch. The install went well without glitches. It is an easy system to use and learn. iTouch's response time for emails and phone calls has always been prompt and we have no issues with customer service.