Yes. iTouch helps guide customers through the application, setup, and certification process. Our team will help you understand the applicable requirements and assist you through the steps needed to get your Livescan system approved and operational.

Getting started is easy. We will need basic information about your organization, location, and the types of fingerprint background checks you plan to provide. From there, iTouch will help identify the applicable state requirements and guide you through the setup and certification process.

No. iTouch does not charge a per-transaction fee. This allows you to process any number of transactions without paying an additional fee to iTouch each time you submit a fingerprint background check.
State, federal, or other agency processing fees may still apply.

Yes. There is an annual software subscription fee per year, per software application. This recurring fee is separate from any applicable government or third-party processing fees.

Funding and payment methods vary by state. Some states require customers to establish and maintain an escrow account, while others require a credit card to be kept on file for fingerprint processing fees. iTouch will help you understand the appropriate payment method required by your state.

No. iTouch does not offer a Bring Your Own Scanner (BYOS) option. As a biometric software company, iTouch bundles its software with compatible hardware to provide customers with a complete, tested, and supported Livescan solution.